Privacy Policy

Introduction

AZTECA Home Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website or use our pest control, pool, and landscaping services in the Phoenix, AZ valley.

Information we collect

We collect information that you provide directly to us, such as when you request a quote, schedule an appointment, or contact us for support. This information may include your name, email address, phone number, physical address, and details regarding your home or business service needs. We do not sell your information.

How we use information

We use the information we collect to provide and improve our services, process your requests, communicate with you about your appointments, and send you relevant updates or promotional offers. We also use this information to maintain the security of our services and comply with legal obligations.

SMS / text message communications

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

AZTECA Home Services respects your privacy. We use information you provide to send and respond to your mobile messages. This includes sharing it with platform providers, phone companies, and other vendors who help us deliver messages. We won't share mobile information with third parties for marketing. Text messaging originator opt-in data and consent are exempt from this. We may disclose information to satisfy legal, regulatory, or governmental requests, avoid liability, or protect our rights or property. This policy applies to your use of the Text Message Service and doesn't modify our general Privacy Policy, which may govern our relationship with you in other contexts.

How we share information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and message delivery. These providers are authorized to use your personal information only as necessary to provide these services to us.

Social media publishing

We use an internal scheduling tool, connected through Facebook Login, to publish posts to the Facebook Page and Instagram account owned by AZTECA Home Services. The tool is used only by our staff. It stores the access tokens needed to post to our own accounts and does not collect or store information about people who view or interact with our posts.

Your choices / opt-out

You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly. For SMS messages, you can reply STOP at any time to unsubscribe from future text communications.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Deleting your data

To ask us to delete information we hold about you, or data connected through Facebook Login, email [email protected] and we will delete it within 30 days. You can also remove the app's access at any time in your Facebook settings under Apps and Websites.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the last updated date.

Contact

Questions about this policy: email [email protected] or call (602) 926-2021.